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Helping the Sydney community with relationships, parenting, ageing, disability, pastoral services and mental wellbeing.

Home Care client stories

Client Stories

Our team of Care Workers actively supports elderly people across Sydney to continue living in their own homes. We consider it a privilege to journey with them and are grateful to those who have shared their story with us. For more information about our services, call our Client Care Team on 13 18 19.


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Stefania and Ohannes' Story

Stefania and Ohannes found the process for organising home care particularly complicated, especially as English was their second language. This confusion led to them having to wait an extra 18 months for their home care packages.

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Michelle's Story

63-year-old local, Michelle, relates the process of getting support at home to being thrown into a cyclone. Thanks to some great guidance from a dear friend, Michelle picked up the phone to CatholicCare Sydney. She says it was the best decision she ever made.

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Barry's Story

At 85, Barry has led an extraordinary life of remarkable achievements. Even though he is now facing a number of health setbacks, which slow him down physically, he is sharp as a tack and remembers everything like it happened yesterday.

Client Stories

Gloria's Story

Starting with a simple in-home assesment, CatholicCare was able to organise the support Gloria needed to stay living in her own home.

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Warming hearts and homes: Angela’s Story

in the height of the COVID-19 pandemic, Angela joined a group of like-minded women, who wanted to do something to help people who may be feeling isolated and alone.

Community Visitors Scheme

Community Visitors Scheme

See this recent news story covering CatholicCare Sydney's Community Visitors Scheme.

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Suzana's Story

CatholicCare Care Worker Suzana explains how she helps her clients.

Next Steps?


Call our friendly team on 13 18 19 or contact us online and we can arrange for one of our Home Care Specialists to come and visit you at home to talk you through the process. Our Home Care Specialists are experts at helping you navigate the My Aged Care system. It doesn't matter where you are in the process, CatholicCare is here to assist you every step of the way.

  • Haven't organised an assessment with My Aged Care?
  • Currently on the waiting list to receive services and want to organise private services or help from a volunteer while you wait?
  • Received your confirmation letter and want to establish your home care plan?
  • Already have a home care package and want to switch to CatholicCare?

If you're looking for answers to any of the above questions call our Client Care Team on 13 18 19, or book a home visit appointment with one of our friendly Home Care Specialists today! We're available 8:30am - 5:30pm Monday to Friday.

Make an appointment for a friendly Home Care Specialist to visit you at home.

Make an appointment

Other information that may interest you: